DELIVERY INFORMATION

DELIVERY SERVICES

Unfortunately, Drops of Gold only provides shipping services within the United Kingdom.

Shipping is limited to weekdays (excluding UK holidays), and your order will be sent within 3-5 business days after you place it.

Royal Mail 2nd Class shipping takes approximately 2-3 working days to arrive. If you have not received your package within 7 working days from when your order was placed please email for tracking details.

Additionally, if you need your order by a specific date, you can reach out to the Drops of Gold team through the contact form on the website for assistance.

RETURN POLICY

Due to the nature of the products being sold, no returns or refunds are accepted.

Please make sure to double check your shipping address at checkout, as if an incorrect address is provided and the item has already been shipped, no refund can be given.

If a package is returned due to non-collection, additional postage will be required for resending the package and no refund will be issued.

Drops of Gold is not responsible for any customs fees, taxes, or delays that may occur.

RETURNS

We hope you will love your products, but if for any reason, you are not satisfied, please let us know. Unfortunately due to the nature of products being sterile- any orders can not be returned/exchanged unless faulty. Customers are responsible for return shipping costs unless the item is defected or not as described.